FAQ

Can I return my product?

Yes. Please see our Returns & Exchanges page for details.

Is your packaging eco friendly?

Yes, we use recycled outer boxes and recycled kraft paper void fill.  Even our thank you note is recycled kraft card!

Do you ship internationally?

Not right now, but please check back again soon!

Do you send tracking notifications?

Yes, if you provide your email address, you will receive Australia Post tracking details.

Who do I contact if my order has not arrived yet?

In the first instance please contact the courier in the shipping confirmation email you received.  If you have further questions, please don't hesitate to contact us!

What are your Terms and Conditions?

Our Terms and Conditions can be found here 

What is your Privacy Policy?

Our Privacy Policy can be found here

How can I contact you?

All of our contact details can be found here or chat to us through messenger at bottom right of the screen.